Return & Refund Policy
Return & Refund Policy
1. Eligibility for Return
You can request a return if:
- Product is damaged
- Wrong item delivered
- Product is defective
2. Time Frame
Return requests must be made within 3 days of delivery.
3. Non-Returnable Items
- Used products
- Opened consumables
- Customized products
4. Return Process
- Contact support via WhatsApp/email
- Share order number + proof (image/video)
- Our team will review within 24–48 hours
5. Refund Policy
- Refunds are issued via:
- Bank transfer / JazzCash / Easypaisa
- Processing time: 5–7 working days
6. Exchange Policy
We offer replacement instead of refund in most cases.